Answers 24/7
Responds during business hours, after hours, and when your team is already on another call.
HelloNeya answers around the clock, helps callers using your business information, and brings your team in when a person is needed.
Give every caller a helpful first response while keeping the context your staff needs to take over.
Responds during business hours, after hours, and when your team is already on another call.
Uses your greeting, hours, services, and approved business information to answer common questions.
Transfers calls to your team and follows your rules when the caller needs a person.
Recordings, transcripts, and summaries help your team understand what happened and follow up.
Supports up to ten simultaneous calls so more callers can reach the business at once.
Apply business hours behavior, emergency escalation, and human fallback instructions.
You define what Neya should know, how calls should be handled, and when your team should take over.
See the full processChoose the greeting, business hours, answers, and escalation rules.
Callers ask questions naturally, even while your team is occupied.
Review summaries and transcripts, then follow up with full context.
Tell us about your business and the calls you want HelloNeya to handle.
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